Privacy Policy

South Devon Accommodation Group Last updated: April 2026

Who We Are

The South Devon Accommodation Group is an independent membership organisation supporting holiday accommodation providers across the English Riviera. Our website address is: https://southdevonaccommodationgroup.co.uk

We take your privacy seriously. This policy explains what personal information we collect, how we use it, and what your rights are. It’s written in plain English because we think you deserve to understand it clearly.

What Information We Collect

When you use our search and enquiry tools, we may collect:

  • Your name
  • Your email address
  • Your phone number
  • Your travel dates and accommodation preferences
  • Any messages you send via our contact form

When you create an account (for property owners or registered users), we collect:

  • Your name and email address
  • Your login credentials (password is stored securely and never visible to us)
  • Your property listing details, if you are an accommodation provider

When you browse our website, we may automatically collect:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website (how you found us)

This information is collected through cookies and standard server logs. See our Cookies section below for more detail.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and connect you with the right accommodation
  • Allow property owners to manage their listings via the Owner’s Dashboard
  • Improve our website and make it easier to use
  • Send you relevant updates or communications, where you have given us permission to do so
  • Comply with any legal obligations we may have

We do not sell your personal data to third parties. We do not use your information for automated decision-making or profiling.

Who We Share Your Information With

In some cases, we may share your details with:

Member accommodation providers — if you make an enquiry about a specific property, your details will be passed to that host so they can respond to you directly. Each host is responsible for handling your data appropriately once received.

Service providers — we work with a small number of trusted third-party services to operate our website. These include our web hosting provider and website management team, Webb Marketing (webbmarketing.info). These parties only process your data on our behalf and are required to keep it secure.

Legal requirements — we may disclose your information if required to do so by law or in response to a legitimate request from a public authority.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use it.

Cookies are small text files stored on your device. We use:

Essential cookies — these are needed for the website to work, such as keeping you logged in or remembering your search preferences. You cannot opt out of these without affecting how the site works.

Analytics cookies — these help us understand how people use our site so we can improve it. No personally identifiable information is collected through these cookies.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please be aware that doing so may affect your experience on our website.

How Long We Keep Your Data

We only keep your personal information for as long as it is needed:

  • Enquiry and contact form data is kept for up to 12 months
  • Account data is kept for as long as your account remains active
  • If you ask us to delete your account or data, we will do so within 30 days, unless we are required by law to retain it

Your Rights

Under UK data protection law, including the UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict how we process your data
  • Withdraw your consent at any time, where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being handled unlawfully

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Our website uses HTTPS encryption and access to personal data is restricted to those who need it to do their job.

However, no method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee its absolute security.

Links to Other Websites

Our website contains links to member accommodation websites and other third-party sites. Once you leave our site, this privacy policy no longer applies. We recommend you check the privacy policy of any website you visit.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back occasionally to stay informed.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

South Devon Accommodation Group Email: info@sdag.uk Website: https://southdevonaccommodationgroup.co.uk/contact/

Search
Facilities